Shipping policy

Shipping Rates & Delivery

Please note updated processing and shipping times below due to the impact of COVID-19. The safety of our team and customers is our top priority. We’re monitoring the situation very closely and working with our fulfillment partners to ensure they’re taking all necessary safety precautions. We are working diligently to get all orders processed and shipped as quickly as possible.

When will my order ship?

Due to the impact of COVID-19, shipping and processing times have been delayed. Please allow 1-3 business days for your order to be processed but please note this may be impacted by COVID-19 delays. You’ll receive a shipment notification with a tracking number as soon as your package ships.

What are your shipping rates for shipping within the U.S.?

 Electric Bikes Garage  offers free shipping on any order within the US.

How long will shipping take within the U.S.?

Standard shipping is via UPS and will be received within 3-7 business days but please note there may be delays currently due to COVID-19. You will receive a shipping notification email that will notify you of the carrier and tracking options.

What are your shipping rates for international shipping?

Shipping rates for outside the US are calculated at checkout before the order is submitted. 

How long will shipping take for international orders?

Due to the current global impact of COVID-19, standard shipping times have been extended to 12-22 business days. 

Does  Electric Bikes Garage cover duties?

 Electric Bikes Garage does not cover taxes or duties for international shipping. The customer is responsible for any additional duties required upon delivery. More information on duty and tax requirements can be obtained by contacting your local customs office or tax agency.