Refund policy


Returns & Exchanges


All orders made during a sale are Not eligible for return. All SALE items are only eligible for exchange within 14 days of receipt. All exchanged items must comply with our exchange policy. 


 


We accept returns and exchanges on items within 14 days of receipt. All items must be returned unworn, undamaged, unaltered, and unused, with their original Electric Bikes Garage  tags attached and the original packaging included. Items damaged through normal wear and tear are non-eligible for returns.


To initiate a return or exchange an item, simply send us a message and we’ll email you back with the return instructions.


Please note that customer is responsible for cost of shipping on returns and exchanges. 


Electric Bikes Garage reserves the right to reject any returned product that does not comply with the above return policy. Rejected items will be sent back to the original shipping address at the customer’s expense. In order to avoid this, please reach out to our team to address any issues or concerns you have regarding the item(s) you wish to return.


 


Colors 


We have made every effort to display as accurately as possible the colors of our products that appear on the Site. We cannot guarantee that your computer monitor’s display of any color will be accurate.


 


Overseas:


Please note we do not accept international returns or exchanges at this time.